Gerald recently asked us what our rating is with the Better Business Bureau (BBB), which is a great question to ask any company that you are working with. Accreditation with the BBB means that the business meets accreditation standards which include the following standards:

  1. Build Trust
  2. Advertise Honestly
  3. Tell the Truth
  4. Be Transparent
  5. Honor Promises
  6. Be Responsive
  7. Safeguard Privacy
  8. Embody Integrity

You can look up any company’s rating in on the BBB’s website. You can also see if there have been any customer complaints filed against the company and if they were resolved.

Arch has maintained an A+ rating with the BBB and has not complaints filed to date.

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